FAQ
Everything you need to know about NAD+ Life products, usage, ordering, and storage.
About NAD+
What is NAD+ and why is it important?
NAD+ (nicotinamide adenine dinucleotide) is a coenzyme found in every cell of your body. It plays a role in energy metabolism, cellular signalling, and DNA maintenance pathways. NAD+ levels naturally decline with age, which is why many adults explore supplementation as part of their wellness routine.
How is NAD+ involved in energy production?
NAD+ plays a central role in converting nutrients into ATP, the body's primary energy currency. It participates in metabolic pathways within the mitochondria that support everyday energy production and cellular function.
How does NAD+ relate to healthy ageing?
NAD+ is involved in several cellular processes studied in the context of ageing, including DNA maintenance, mitochondrial function, and enzyme regulation. Research suggests that NAD+ levels naturally decline with age, and supplementation is explored as a way to support these everyday cellular processes.
What role does NAD+ play in cellular repair?
NAD+ is involved in pathways that support the activity of enzymes associated with DNA maintenance and normal cellular upkeep. These background processes help cells manage everyday wear and maintain their function over time.
NAD+ Life Products
What products does NAD+ Life offer?
We offer three NAD+ delivery formats to suit different preferences: the NAD+ Injection Pen (subcutaneous self-administration), NAD+ Nasal Spray (needle-free intranasal delivery), and NAD+ Buccal Strips (fast-dissolving oral strips). We also sell refill cartridges, spare pens, and cooling travel cases.
What is the difference between the Pen, Nasal Spray, and Buccal Strips?
The Pen delivers NAD+ via subcutaneous injection for direct absorption. The Nasal Spray is completely needle-free, absorbed through the nasal mucosa. The Buccal Strips dissolve in the mouth for absorption through the oral tissues. All three use pharmaceutical-grade NAD+ — the difference is the delivery method and personal preference.
Is the NAD+ Life Pen safe to use?
The Pen is manufactured in a sterile, pharmaceutical-grade environment and designed for controlled, consistent use. When used as directed in the step-by-step guide, the process is clean and controlled. As with any wellness product, individual experiences may vary. Consult a healthcare professional before use if you have any existing health conditions.
Does the Injection Pen hurt?
Most users describe the sensation as minimal, often compared to a brief pinch. The pen uses an ultra-fine 4 mm micro-needle designed for comfort. If needles are not for you, the Nasal Spray and Buccal Strips offer completely needle-free alternatives.
Do I need prior experience to use the products?
No prior experience is required for any of our products. Each one comes with clear, step-by-step instructions. The Pen includes an infographic guide, and the Nasal Spray and Strips are as simple as they sound.
Usage & Dosing
How often should I use NAD+ Life products?
Injection Pen: New users typically start with three consecutive days, then move to every other day.
Nasal Spray: One spray in each nostril, once daily. Mornings work best for most people.
Buccal Strips: One strip daily, placed on the tongue or against the upper gum until fully dissolved.
Consistency matters more than timing. Follow the guidance provided with your product and consult a healthcare professional if unsure.
Nasal Spray: One spray in each nostril, once daily. Mornings work best for most people.
Buccal Strips: One strip daily, placed on the tongue or against the upper gum until fully dissolved.
Consistency matters more than timing. Follow the guidance provided with your product and consult a healthcare professional if unsure.
When is the best time to use NAD+?
Most users find mornings work best, as part of a daily wellness routine. However, consistency at any time of day is more important than the specific time you choose.
Are there any side effects?
Most users experience no notable side effects. Some may notice mild, temporary effects such as redness at the injection site, brief warmth or flushing, mild nausea, or transient fatigue. With the Nasal Spray, mild nasal irritation is occasionally reported. Stop use and consult a healthcare professional if any unusual or persistent symptoms occur.
Who should not use NAD+ Life products?
NAD+ Life products are for adults only (18+). They are not suitable for pregnant or breastfeeding women, individuals with a known allergy to NAD+ or its components, or those with severe liver or kidney impairment. Consult a healthcare professional before use if you have cardiovascular conditions, diabetes, a bleeding disorder, a history of cancer, or are taking prescription medication.
Storage & Handling
How should I store my NAD+ products?
Refrigerate NAD+ cartridges and nasal spray bottles at 2-8 degrees Celsius. Protect from direct light. Do not freeze. The pen itself and buccal strip packaging can be stored at room temperature.
Can I travel with NAD+ Life products?
Yes. The Cooling Travel Case is designed for exactly this purpose, with reusable cold packs to maintain temperature on the go. For air travel, keep the kit in your carry-on luggage and carry documentation of the contents. Check airline rules regarding medical needles before flying.
How do I dispose of used needles?
Place used needles directly into the sharps disposal bin included with your kit. Never place needles in household waste. When full, dispose of the sharps bin through your local pharmacy take-back scheme or council sharps disposal service.
What if my cartridge liquid looks slightly yellow?
This is completely normal, particularly with higher-concentration cartridges. A slight yellow tint does not indicate reduced quality or potency. Do not use the product if the solution appears cloudy, discoloured beyond a light tint, or if the packaging is damaged.
Ordering & Delivery
How is my order shipped?
All orders are shipped with cool packs to maintain temperature during transit. We offer free next-day delivery across mainland UK for orders placed before the daily cut-off.
What should I do when my order arrives?
Refrigerate NAD+ cartridges and nasal spray bottles immediately upon arrival (2-8 degrees Celsius). The pen, strips, and accessories can remain at room temperature. Check the packaging for any signs of damage before use.
Do you offer refills and subscriptions?
Yes. Refill Kits are available in 1-month, 3-month, and 6-month supply options. These contain fresh cartridges, needles, wipes, and a sharps bin — everything you need to continue your routine without repurchasing the full Starter Pack.
Can I return NAD+ Life products?
For hygiene and safety reasons, sealed sterile items follow our standard returns policy as set out on our Returns page. Please contact us at orders@nadpluslife.co.uk if you have any concerns about your order.
Still Have Questions?
We are here to help. Get in touch with our team.